ta99 Privacy Policy – How Your Information Is Kept Safe

Ta99 collects certain information to provide you with a secure and reliable service. Data collection falls into two categories — what you provide directly, and what is generated automatically as you use the platform.

What you provide directly:

• Name & date of birth (collected at registration)
• Mobile Number & Email Address
• National ID or passport details (for KYC verification)
• Payment method details (bKash or Nagad number)
• Address & district information (for certain services)
• Messages you send when contacting support

Automatically Collected Information:

• Device type, operating system, and browser
• IP Address & Approximate Location
• Time spent on ta99 and pages visited
• Betting & Gaming History
• Transaction Details & History
• Cookie & Session Data

Ta99 collects information only for specific, legitimate reasons — nothing is gathered unnecessarily. The main purposes are:

• Account management: To verify your identity and keep your account active.
• Payment Processing: To process deposits and withdrawals securely.
• Security: To detect fraud, multiple accounts, and unfair activity.
• Legal Obligation: To comply with AML (Anti-Money Laundering) regulations and provide information to authorities when required.
• Service Improvement: To understand feature usage and continuously improve the platform.
• Customer Support: To understand the context needed for effective troubleshooting.
• Personalised Experience: To show you relevant bonuses and offers based on your preferences.

Ta99 never sells your information to advertisers and will not contact you for marketing purposes without your consent.

Ta99 stores data in internationally certified data centers. Servers are monitored around the clock and undergo regular security audits.

• All data is stored with AES-256 encryption — meaning even if someone gets hold of it, they won't be able to read it.
• All data transmitted between the server and your device is protected via SSL/TLS protocol.
• Database access is restricted to authorized personnel only, and limited strictly to what is necessary.
• Regular backups are maintained to prevent data loss in the event of a technical failure.
• Annual security audits, including penetration testing, are conducted by independent third-party security experts.

Ta99 shares your information only when necessary and strictly for service delivery. Your data is never passed to advertisers, data brokers, or unrelated third parties.

Who may receive limited data:

• Payment Provider: Minimum information required to verify transactions with bKash, Nagad, and banks.
• KYC Verification Service: With authorised third parties for identity verification purposes.
• Legal Authorities: When required by a valid court order or regulatory authority.
• IT Service Provider: Hosting and security service providers who are contractually bound to maintain confidentiality.

In all such cases, only the minimum necessary information is shared. Third parties are contractually bound to comply with ta99's privacy policy.

Ta99 uses cookies and similar technologies. Cookies are small files stored in your browser that help the site recognize you. Without cookies, many features won't work — such as staying logged in.

You can disable optional cookies from your browser settings. However, turning off essential cookies may cause some ta99 features to stop working correctly.

At ta99, financial transaction data is treated as the most sensitive category of information and is protected by multiple additional layers of security.

• All digits of your bKash or Nagad number are masked except the last four.
• Data is transmitted to payment gateways using TLS 1.3 protocol.
• If an unusually large transaction is made from a single device, additional verification is triggered.
• Transaction logs are stored securely and used solely for dispute resolution.
• An automated fraud detection system runs 24/7.

Remember — ta99 will never ask for your full mobile banking PIN or OTP via SMS or email. Any such request is fraudulent.

As a ta99 member, you have specific rights over your own data. Contact our support team to exercise any of these rights.

Ta99 does not provide services to anyone under 18 or collect their data. Age is verified at registration and confirmed again during the KYC process.

• If a user is found to be under 18, their account will be closed immediately.
• Any data collected from a minor's account is securely and permanently deleted.
• If parents have any concerns, they can reach out to support@ta99.world.

Ta99 follows a defined retention policy for each type of data. No information is kept longer than necessary.

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• KYC Documents: 5 years after registration — mandatory under AML regulations.
• Transaction Records: 5 years from the date of transaction.
• Betting History: 2 years from the date of the bet.
• Support Chat Logs: 1 year after last contact.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
• Log files (IP, device): 90 days.

At the end of the retention period, data is securely destroyed to prevent recovery.

Ta99 may update this Privacy Policy from time to time. Any changes will be published on this page, and the date at the top will be updated accordingly.

• Members will be notified by email or SMS in advance of any significant changes.
• Continued use of ta99 after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may contact support to request account closure.

If you have any questions about this privacy policy or wish to exercise your data rights, please reach out through any of the channels below. ta99's data protection team aims to respond within 24 hours on business days.

Data rights requests are typically processed within 7–30 business days, depending on the complexity of the request.